Refund & Return Policy

Return Eligibility We support a hassle-free return service for all products. Customers may initiate a return application within the valid return period if they are not satisfied with the received items, applicable for unused, unopened, and intact products with original packaging retained.
Return Process All return requests need to be submitted through the official contact channel on our website. Our customer service team will review the application and provide formal return guidance and processing instructions.
Refund Processing Time After we receive and verify the returned goods, the official refund procedure will be initiated. All refunds will be completed within the standard processing cycle and returned to the original payment account automatically.
Uniform Settlement Currency All settlements, refunds, and order transactions on this website are uniformly calculated and settled in United States Dollars.
Non-Chargeable Items No extra handling fees, return fees, or deduction fees will be generated for eligible return and refund orders in accordance with official regulations.